Shipping and delivery

* These values are approximate and may change due to continuous currency exchange updates.

Delivery times are counted from the moment the order leaves our warehouse, which we will notify you by email.

We ship the next working day (non-holiday) after receiving your order. We ship Monday to Friday, and transit times vary by country and shipping company (see table).

Important: Orders received Monday to Friday before 11:30 a.m. may be processed the same day; after that, they will be processed the next day. Orders received on Saturdays, Sundays, and holidays will be processed on the next available business day. Once the order is placed, it enters the preparation phase and cannot be canceled.

Holidays in the Province of Las Palmas should be considered as non-working days in the delivery time, since our logistics center is located in San Bartolomé de Tirajana (Las Palmas – Gran Canaria). This period may be affected by unforeseen incidents or force majeure, potentially delaying the delivery for reasons beyond Sabina’s control. The courier usually delivers during business hours, so if you have a time preference (morning or afternoon), please indicate it in your order comment, and the transport company will try to accommodate it within its route and schedule possibilities. To guarantee the quality of our shipments, we use the leading express transport courier. We do not deliver to P.O. Boxes.

Pickup Point Delivery

 The courier company will attempt two home deliveries, on two different business days and times. If delivery fails, you can pick up your package at the nearest Pickup Point. You will have 5 calendar days to collect it. The customer is responsible for the accuracy of their provided delivery address. If there is an error (in whole or in part) and a second shipment or redirection is needed, the customer will bear the shipping cost. For any queries, feel free to call us (+34 928 72 12 55) or email us at help@sabina.com

Delivery to Safe Place or Deposit Place

If you select for the courier to leave the package in the garden, door, terrace, or any accessible area of your residence, you have chosen the Safe Place or Deposit Place option. Please note that by selecting this option, you assume all risks and forfeit the right to claims.

No Customs Charges

For deliveries to the Canary Islands, your order will not go through customs; we ship directly from our warehouse in Gran Canaria, Spain. For orders to Mainland Spain and Europe, customs fees, taxes, or other charges are included, you will never be asked to pay anything extra. It’s easy: pay for your purchase at sabina.com and receive it with no additional charges.

Changes to Data and Conditions

Sabina reserves the right to modify the commercial offer presented on the website (products, prices, promotions, and commercial and service conditions) at any time. Any new version will be indicated in advance in the “Shipping and Delivery” and “Warranty and Returns” sections.

Our logistics partners